Sugarcrm Integration with Ecommerce Store
SugarCRM Ecommerce Integration – How important is it for your web-based business?
The online market seems to be growing at a breath-taking pace! And this has also led to extreme competition, especially, in the ecommerce industry where millions of websites exist to woo their target customers. Large-sized online businesses, often, find it very difficult to deal with customer relationships, complex data & information, sales, marketing and various other things. So, what is the way out? Well, by integrating your ecommerce shops with CRM applications such as SugarCRM can bring in wonderful benefits for your business. This open source software helps streamline a number of tasks that consume your time & other valuable resources. Let’s take a detailed look at how SugarCRM Integration with a web-based shop can help its owner.
Have a single database
With SugarCRM integrated into an online shop, you can seamlessly undertake various tasks without spending much time & money. This CRM application easily syncs with your accounting systems and ecommerce website helping you manage a single database. What this means is that you can make quick updates to your CRM application, accounting system and ecommerce website as well. Be it increasing the price of a product or a customer updating his/her personal details, all activities happen only once.
A better customer experience
What’s the ultimate way to deliver the best experience to your customers once they are on your ecommerce website? Well, you need to know what are their likes and dislikes. And, knowing these details can turn out to be time-consuming when a CRM application such as SugarCRM is not integrated with your store. SugarCRM makes it easier for online merchants to understand their customers’ behavior and thereby helps them personalize the experience on websites. What does this translate to? Well, it means more customer satisfaction and higher product sales!
Market products in a better manner
As discussed above, SugarCRM allows online merchants to know different customer preferences with just a few clicks. This means you can display a specific set of products to different customers as per their likings. This will not only enhance their online buying experience but also make sure that they keep coming back to your site again & again.
De-duplicate data & information
With SugarCRM by your side, you can say goodbye to duplicate data entered in your systems. SugarCRM syncs easily with all business processes and ensures that you enter the data only once!
Manage customer information easily
If managing customer data gives you headaches, well, leave everything on SugarCRM. Its lets you organize and share information, measure and report across company and analyze & collaborate with customers quite easily. When it becomes too difficult for you to handle customer information in spreadsheets and emails, consider SugarCRM Ecommerce Integration. You can easily track sales, leads, opportunities and online marketing campaigns as well from your back end. In nutshell, it means more productivity and better sales!
So, if you are expanding your online business and don’t know what to do to manage tons of customer information and similar other things, consult a reliable SugarCRM Development Company and ask your developer to integrate SugarCRM with your ecommerce store! You will be surprised with the kind of results you get!
Source: - http://www.ysugarcrm.com/sugarcrm-integration-ecommerce-store/